• Your rental begins when the first delivery attempt is made. If you do not think you’ll be available for home delivery, please contact us to arrange for delivery to another location.
• Your rental must be returned to its pick up location or postmarked by your shipper before the same day cut-off time. Contact the location you’ll be bringing the return package to in advance to find out what the same day cut-off time is. Remember, local pickup spots and ship centers have varied hours!
• For your security, get a receipt from whoever you are dropping your gear off with for return.
Has there been an emergency? We understand. Please communicate your issue with us as soon as humanly possible so that we may properly address your needs with regards to your order. We are available by email, live chat, and by telephone during standard business hours.
BorrowLenses and Shutterfly
BorrowLenses.com is now part of the Shutterfly, Inc. family of brands
BorrowLenses.com and Shutterfly share a passion for photography and have joined together to give you the best possible service for all your photo and video needs.
Have questions? We have answers.
What’s happening to BorrowLenses.com?
BorrowLenses.com has been acquired by Shutterfly, Inc., the trusted provider of high-quality, personalized photo products and services for millions of customers.
What will happen to my current BorrowLenses.com rental orders?
There will be no change to the great service you’ve always gotten from BorrowLenses.com. Orders will continue to be fulfilled on time and with the same quality.
Can I continue to rent from BorrowLenses.com?
Absolutely. It’s business as usual. You can continue to place new orders.
How will the two companies come together?
BorrowLenses.com and Shutterfly, Inc. are committed to providing you with great service and encourage you to explore the high-quality products and services offered by the Shutterfly, Inc. family of brands.
How can I learn more about Shutterfly?
Visit shutterfly.com to learn more about their personalized photo products and services.