Login
0
Up to 50% Off Used Gear with Code USEDSALE2019 - Shop Now
Up to 50% Off Used Gear with Code USEDSALE2019 - Shop Now
X
rent
Browse the largest online selection of photo and video gear. Choose your period of rental, and we’ll send you what you need.
ship or pickup
Your order will arrive on the day you specify. You also have the option of picking up your order at one of our locations.
shoot
Shoot to your heart’s content with the highest quality professional equipment.
return
When your due date arrives, just use your prepaid label and the box your order came in to ship it back to us.
Important Things to Consider

• Your rental begins when the first delivery attempt is made. If you do not think you’ll be available for home delivery, please contact us to arrange for delivery to another location.

• Your rental must be returned to its pick up location or postmarked by your shipper before the same day cut-off time. Contact the location you’ll be bringing the return package to in advance to find out what the same day cut-off time is. Remember, local pickup spots and ship centers have varied hours!

• For your security, get a receipt from whoever you are dropping your gear off with for return.

Emergencies:

Has there been an emergency? We understand. Please communicate your issue with us as soon as humanly possible so that we may properly address your needs with regards to your order. We are available by email, live chat, and by telephone during standard business hours.

How to Return My Rental

How to Return My 

Rental How to Return My Rental
width=



When Preparing the Gear for Return:

  • • Check to see if your return label is for UPS or FedEx,
    then locate the nearest location and their postmark cut-off time.

    MAKE SURE TO GET A RECEIPT

  • • Avoid using mail rooms, drop boxes, and 3rd party facilities
    as they often result in transit delays and cause late fees.

  • Include BL Gear accessories: batteries, chargers,
    caps, hoods, memory cards, straps, cables, etc.

  • Exclude your own personal accessories: tripod plates,
    memory cards, batteries, straps, etc.



When Repackaging the Gear:

  • • Your order should be shipped back using the same packaging it arrived in. Securely repack your gear
    in the original packaging (box, foam, and bags) to avoid damage during transit. Attach the pre-printed
    shipping label provided and be sure to cover/ remove all other pre-existing labels.

  • • Remember to double check whether your return label is for UPS or FedEx!







When Returning the Gear:

  • • Hand your package to a store employee and
    make sure to obtain a receipt as proof of return.
    We will send you an email confirmation once your order has
    been received and inspected.

  • • Visit our FAQ for additional information.






width= width=



Up to 50% Off Used Gear with Code USEDSALE2019 - Shop Now
Get Great Gear and Save Money with BorrowLenses Used