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Spring Membership Sale! 50% OFF BL MEMBERSHIPS   See Details
Spring Membership Sale! 50% OFF BL MEMBERSHIPS   See Details
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rent
Browse the largest online selection of photo and video gear. Choose your period of rental, and we’ll send you what you need.
ship or pickup
Your order will arrive on the day you specify. You also have the option of picking up your order at one of our locations.
shoot
Shoot to your heart’s content with the highest quality professional equipment.
return
When your due date arrives, just use your prepaid label and the box your order came in to ship it back to us.
Important Things to Consider

• Your rental begins when the first delivery attempt is made. If you do not think you’ll be available for home delivery, please contact us to arrange for delivery to another location.

• Your rental must be returned to its pick up location or postmarked by your shipper before the same day cut-off time. Contact the location you’ll be bringing the return package to in advance to find out what the same day cut-off time is. Remember, local pickup spots and ship centers have varied hours!

• For your security, get a receipt from whoever you are dropping your gear off with for return.

Emergencies:

Has there been an emergency? We understand. Please communicate your issue with us as soon as humanly possible so that we may properly address your needs with regards to your order. We are available by email, live chat, and by telephone during standard business hours.
Damage and GearGuard


What We Consider Damage
Minor scratches or scuffs on the exterior of the equipment are considered ordinary wear and tear and will not result in damage assessments. We're really reasonable about wear and tear- after all we're photographers too! Anything more severe than this will be considered damage. The return of dirty equipment may be subject to a cleaning fee which will be assessed on a case by case basis. Please make sure to return items in the same condition as you received them.

How the GearGuard Works
GearGuards purchased through BorrowLenses gives you peace of mind and protects you from liability for unintentional damage to the rental item after paying a deductible. If you do not purchase a GearGuard, you will be responsible for 100% of the cost to repair or replacement of the item and a loss of use fee. If you do purchase GearGuard and an item is damaged, you only pay a deductible of 12% of the replacement value of the item, or the repair fee- whichever is cheaper.

What’s Covered
Most unintentional damage to the item is covered under this optional GearGuard policy.

What’s not Covered
Lost or stolen items are not covered, neither is water damage. Also, any sub-parts in your rental are not covered including lens hoods, battery chargers, front and rear caps, cables, etc. If you lose and/or damage these items, you will need to pay for them to be replaced even if you purchased the GearGuard. The GearGuard is for the main item only. Also, your photographer's or business insurance might cover items and/or situations that our policies do not cover -- please check with your insurance agent regarding this before your rental begins.

Damage in Transit
There is very little chance of this happening, but occasionally it will. We pack the equipment in special packaging material to guarantee its safety and have very rarely had problems with service from the carriers. However, if you notice that your package arrives in really bad shape, you must notify us within 3 hours of receiving it and provide pictures of the condition of the box. We know that receiving broken equipment is a huge inconvenience and we will work with you on sending replacement gear.