Open for Rentals: Covid-19 Update
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Open for Rentals: COVID-19 Update - Plus See Our Latest Offers
Open for Rentals: COVID-19 Update - Plus See Our Latest Offers

Open for Rentals: Covid-19 Update

Open for Rentals: COVID-19 Update
Contactless Gear Rentals

A lot is going on with the COVID-19 virus and it has had a significant impact on all of our lives and work as creators. Here at BL our focus is simple: take care of our team and support our customers.

We're open, and ready to deliver the gear and expertise that you need, as always. How we're doing that may look a little different than you’re use to, for now:

Prioritizing essential rentals. From reporters heading out to the medical field, houses of worship and community broadcasts, we're prioritizing our services to support essential and community needs with special gear availability, shipping and service. If you need gear or simply production advice for these or any other essential services, please contact us directly.

Risk free renting for no stress. For years, we've offered free changes and free cancellations on rentals. So go ahead and book for what you're expecting and if you need to make an adjustment, just give us a call anytime before your rental ships.

Clean gear gets cleaner. We expect our gear to get put to good use so we've always focused on cleaning before every rental. Every item is cleaned, wiped down, and fully sanitized. Now we've stepped that up for an even deeper cleaning.

Staying safe and responsible. Along with moving all non-essential team members to work from home, we have restructured our operations so that we can ensure social distancing while making sure we’re here to deliver your rental.

Gear to your door and curbside pickup. Following local guidelines, we're excited to have re-opened our San Carlos location for contactless pickup and drop-off with limited hours (Waltham coming soon). Of course, all our gear is available to be shipped right to your door for a contactless rental experience with free 2-day shipping on rentals $149+.

Get your gear when you need it. Heavy shipping demand and social distancing protocols have impacted all shipping providers. We recommend giving yourself a buffer day for any critical rental and shipping to your local UPS store for faster delivery, even if you’re not available when the package arrives. Just select UPS store delivery at checkout or contact us for advice.

Gear experts here to help. Whether you want to talk about options for shooting with social distancing, learn about streaming options, get some general advice, or change an existing rental, our gear experts are here to help and can offer ideas.

Don't forget, BL rentals come with fast & free 2-day shipping on orders $149+. That means gear arrives right at your door, packaged up and ready to go in as little as two days, for free.

We're open for business with the gear and expertise you need and we're committed to doing that safely and responsibly.

If there's anything we can do to help you along the way to support your business and your projects, just let us know.

The BorrowLenses Team
Contact Us

- Updated July 7nd, 2020

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Open for Rentals: COVID-19 Update - Plus See Our Latest Offers
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