Shipping Options - Pick up at BorrowLenses |
Free UPS Standard Shipping On Rentals $149+ - See Details
Free UPS Standard Shipping On Rentals $149+ - See Details
BorrowLenses Headquarters and Partner Location Pick Up

How it Works
We’re proud to offer a variety of pickup locations all over the US! All pickup locations minus the headquarters in San Carlos, CA and Waltham, MA are simply distribution centers with no inventory of rental items, no access to billing, and are not experts on the gear you are renting. Please contact us directly with any questions regarding your rental. Click here for a list of our partner pickup and drop-off points.

Placing an Order for Pickup
Simply place the order through our website like you normally would. In the "Shipping Option" section, please select "Local Pickup in XXXXX". Please note that you must drop off at the same location where you initially picked up.

How to Pickup
All persons picking up an order at a BorrowLenses headquarters or partner pickup location must provide a state-issued picture ID before the equipment can be released.

Note: Only the cardholder can pick up an order from a BorrowLenses headquarters location and must also provide the credit card used. However, the cardholder may assign an alternate person to pick up the order by filling out this authorization form and submitting it to our Verifications department for approval prior to pickup.

Other than our headquarters locations in San Carlos, CA and Waltham, MA - Every pickup/drop-off point requires a courier fee ranging from $15 to $25.

Returning to a different pickup location
Due to the complications of returning to a different pickup location, your rental will be subject to a 25% fee. The 25% will be calculated from the TOTAL COST of your rental. If you are unable to return to the location where you initially picked up, you must contact us for approval.

Pickup and Ship Back
If you’d like to pickup at our headquarters or a partner location, but ship back instead of dropping off, we can accommodate you. Please let us know ahead of time so we can make the necessary adjustments to your account. You will need to supply us with tracking information after you purchase a 2 day return label from the carrier of your choice.
Free UPS Standard Shipping On Rentals $149+ - See Details
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