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Rent 7 Days, Get 7 Days Free with Code: DEC7FOR7
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rent
Browse the largest online selection of photo and video gear. Choose your period of rental, and we’ll send you what you need.
ship or pickup
Your order will arrive on the day you specify. You also have the option of picking up your order at one of our locations.
shoot
Shoot to your heart’s content with the highest quality professional equipment.
return
When your due date arrives, just use your prepaid label and the box your order came in to ship it back to us.
Important Things to Consider

• Your rental begins when the first delivery attempt is made. If you do not think you’ll be available for home delivery, please contact us to arrange for delivery to another location.

• Your rental must be returned to its pick up location or postmarked by your shipper before the same day cut-off time. Contact the location you’ll be bringing the return package to in advance to find out what the same day cut-off time is. Remember, local pickup spots and ship centers have varied hours!

• For your security, get a receipt from whoever you are dropping your gear off with for return.

Emergencies:

Has there been an emergency? We understand. Please communicate your issue with us as soon as humanly possible so that we may properly address your needs with regards to your order. We are available by email, live chat, and by telephone during standard business hours.
Please note:  Due to a phone outage, you may experience a temporary delay in reaching our call center.

Contact Us



Contact Information
Email
help@borrowlenses.com
- Customer Service verify@borrowlenses.com
- Verification Department video@borrowlenses.com
- Video Department
Phone
844-8-LENSES (844-853-6737)
Press 2 for Photo Customer Service
Press 3 for Video Customer Service
Press 4 for Verifications
Press 5 for Asset Recovery and Collections
Fax
(866) 771-9358
Hours
San Carlos Office
9:00AM - 6:00PM PDT Monday - Friday
10:00AM - 4:00PM PDT Saturday
Closed Sunday

Waltham Office
10:00AM - 6:00PM EDT Monday - Friday
10:00AM - 4:00PM EDT Saturday
Closed Sunday
Shipping Address
Rent 7 Days, Get 7 Days Free with Code: DEC7FOR7
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