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20% OFF RENTALS! Use Code: FRESH20  See Details
20% OFF RENTALS! Use Code: FRESH20  See Details
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rent
Browse the largest online selection of photo and video gear. Choose your period of rental, and we’ll send you what you need.
ship or pickup
Your order will arrive on the day you specify. You also have the option of picking up your order at one of our locations.
shoot
Shoot to your heart’s content with the highest quality professional equipment.
return
When your due date arrives, just use your prepaid label and the box your order came in to ship it back to us.
Important Things to Consider

• Your rental begins when the first delivery attempt is made. If you do not think you’ll be available for home delivery, please contact us to arrange for delivery to another location.

• Your rental must be returned to its pick up location or postmarked by your shipper before the same day cut-off time. Contact the location you’ll be bringing the return package to in advance to find out what the same day cut-off time is. Remember, local pickup spots and ship centers have varied hours!

• For your security, get a receipt from whoever you are dropping your gear off with for return.

Emergencies:

Has there been an emergency? We understand. Please communicate your issue with us as soon as humanly possible so that we may properly address your needs with regards to your order. We are available by email, live chat, and by telephone during standard business hours.
BorrowLenses Pick Up


How it Works
We’re proud to offer a variety of pickup locations all over the US! All pickup locations minus the headquarters in San Carlos, CA and Waltham, MA are simply distribution centers with no inventory of rental items, no access to billing, and are not experts on the gear you are renting. Please contact us directly with any questions regarding your rental. Click here for a list of our partner pickup and drop-off points.

Placing an Order for Pickup
Simply place the order through our website like you normally would. In the "Shipping Option" section, please select "Local Pickup in XXXXX". Please note that you must drop off at the same location where you initially picked up.

How to Pickup
The cardholder is the only person who can pickup an order. If the cardholder cannot pickup, it is possible to verify an alternate person to pick up for the cardholder. To set this up, the cardholder will need to fill out and return this authorization form before the rental leaves our headquarters. All alternate party pickups must have a completed authorization form, and are subject to approval by the verifications department. Additionally, the cardholder or alternate party will need to provide a state-issued picture ID and the credit card when picking-up.

Cost
Other than our headquarter locations in San Carlos, CA and Waltham, MA - Every pickup/drop-off point requires a courier fee ranging from $15 to $25.

Returning to a different pickup location
Due to the complications of returning to a different pickup location, your rental will be subject to a 25% fee. The 25% will be calculated from the TOTAL COST of your rental. If you are unable to return to the location where you initially picked up, you must contact us for approval.

Pickup and Ship Back
If you’d like to pickup at our headquarters or a partner location, but ship back instead of dropping off, we can accommodate you. Please let us know ahead of time so we can make the necessary adjustments to your account. You will need to supply us with tracking information after you purchase a 2 day return label from the carrier of your choice.