BLCast, Episode 4 – An Interview With Ivan MakarovBL News
Welcome to Episode 4 of BLCast, the official podcast of BorrowLenses.com. In this episode we interview photographer Ivan Makarov, the man behind the Google+-based Plus One Collection and Magazine.
Meet BorrowLenses.com – Jo DeGuzmanPhotographers
In case you have yet to walk into our headquarters this is Jo, our Front Desk Manager. Jo and his team make sure your orders are ready for pick up and take calls to help customers. Whether you have questions about your order, equipment, accessories, etc. Jo’s team is there to provide answers. In fact they pride themselves on tackling any question you have for them to help you get the most out of your gear and lens rentals.
What’s your role here at BorrowLenses.com?
I am the Front Desk Manager.
Are you also a photographer and if so what is your expertise?
I am a photographer, but I wouldn’t necessarily call myself a “pro”. I love to shoot, photo and video, whatever it is. I like to push the boundaries of what I shoot, taking the unconventional approach to my subjects. I once had a photo shoot using black light. Light in itself is a beast to manipulate but shooting with a black light was really challenging. My expertise? I would say it is video. I like capturing not just a moment, but moments. Video allows you to feel emotion through time. I like having that extra dimension in my work.
Have you shot with all the cameras at BorrowLenses.com?
Pretty much. We are a little spoiled here, sometimes we are forced to shoot with a 1D Mark IV instead of a 5D Mark III. Who can complain about that? But having access to all this gear allows us to be educated and being educated here is really, really important. We get tons of questions, whether its on the phone, or people that walk in. We have to be ready to answer anything that is thrown at us. I enjoy having access to all this gear, but at the same time, I enjoy teaching people what I’ve learned.
What can you say your experience as a photographer brings to your role?
Going back to the last question, I enjoy teaching people what I’ve learned. Working with all this gear, I’ve run into pretty much every problem you can encounter during a shoot. Why is there a black bar across the photo when using a flash? Why doesn’t this camera not auto-focus in video? Why does the camera stop recording after 10 seconds of recording? And that’s just the tip of the iceberg. Being here allows us to work through the problems so that you don’t have to. I’m not the only one that possesses this knowledge, my team does as well. When I’m out on a shoot, I’ll ask the Front Desk team to come along with me. That way we can all learn together. When the time comes one way or another I or a member of my team can answer even the most challenging questions for our customers.
Of the thousands of customer service requests we receive a month what have been some of the most rewarding problems you’ve helped resolve?
I can’t name one specifically, but what I find most rewarding is seeing and helping our customers grow I enjoy knowing that I’ve helped someone learn more about photography and/or videography. One day, a customer walks in renting a Canon Rebel T1i to shoot a friends music video, a few months later, they are renting Sony FS100′s to shoot a big name artist. That is the most rewarding part: the progression. When our customers grow, we grow. There’s nothing more satisfying than feeling like you’ve helped someone. I’m not a parent, but I’m sure that’s what it feels like when you impart knowledge on someone and you see them succeed with the knowledge you have given them. Seeing that growth, that’s the reward.
What one thing would you like BorrowLenses.com customers to know about Customer Service that perhaps they might not know?
We’re not here just for the paycheck, it’s more than that. The BorrowLenses staff is a community of photographers and videographers. We’re not just a website where you can rent gear from, we’re a resource you can learn from. I’d even compare it to a sort of school. You call here and no one will turn down a question. If they don’t know the answer, then someone else here will. Iron sharpens iron. And that’s what we do here on a daily basis. We are a wealth of knowledge at your disposal.
Photo Finds – June 11, 2012: Zack AriasPhotographers
Welcome to Photo Finds, a feature where we point you to some of the best photography around the web.
This week’s Photo Finds is a very specific one. We’re not just going to talk about a specific photographer; we’re going to talk about a specific photographer shooting a specific genre.
A lot of you have already heard of photographer and teacher Zack Arias before. We’ve certainly mentioned him on our blog repeatedly, and his lighting workshop on creativeLIVE ranks as one of our top lighting resources to date. He’s also easily one of the most eloquent and honest photographers I know of.
That same honesty and eloquence has, of late, manifested itself in a style of photography that’s pretty different from the portraiture that brought Zack his initial acclaim. Yet, despite its difference, there’s something uniquely Zack about it, and that’s why I’m talking about it today. (more…)
Cool Stuff – Week of June 9, 2012Cool Stuff
Welcome to Cool Stuff, a weekly feature where we post our favorite links from the past week, including our favorite articles and how-tos, videos, images and more.
- We start this week by talking about one of our favorite photographers, Zack Arias. Zack was just named one of the top 50 street photographers around today by Complex magazine. His response is – as are most things Zack writes – engaging, entertaining and thought-provoking.
- Speaking of great photographers, Steve McCurry, the man who captured what is perhaps National Geographic’s most iconic cover, has posted an outstanding gallery of monsoon images.
- NASA seems to have a knack for releasing jaw-dropping imagery that smacks us upside the head when they do. Here’s some star trails, taken from the International Space Station.
- The folks at PetaPixel have a great piece with some very practical advice for photographers. Yeah, we know, there’s lots of these types of articles around, but this was was actually pretty good.
- iPhone users, rejoice! You already knew the iPhone 3GS could be a usable camera in a fashion shoot (albeit with lots of studio lighting, etc), thanks to Patrick and Lee over at FStoppers. Now, the always amazing Nick Fancher follows it up with a more minimalist answer to the original FStoppers video, this time with an iPhone 4S.
- And speaking of great videos, this one showing the ridiculously fantastic Dan Winters photographing Jack Nicklaus for the cover of Golf Digest is definitely worth your time.
- Street fashion photography Scott Schuman – better known to some as The Sartorialist – has a particular affinity for capturing great fashion on the streets of some of the world’s most glamorous cities. Here he is in Madrid, shooting for Loewe.
- We leave you this week with, well, we’ve run out of superlatives, so just watch this video about the creative film Marmalade…
That’s it for this week’s Cool Stuff. As always, questions and feedback are welcome in the comments below.
BLCast Episode 3 – An Interview With Andy BiggsBL News
Welcome to Episode 3 of BLCast, the official podcast of BorrowLenses.com.
Taking a photo safari through the African wilderness is something that every landscape and wildlife photographer thinks about. Andy Biggs was so taken with the idea that he eventually left a cushy job to spend more time exploring the continent with his camera in hand. Today, he’s a premiere landscape and wildlife photographer specializing in Africa, leading extensive photo tours through countries like Tanzania, Botswana, and South Africa.
I caught up with Andy just before he left for an extended series of back-to-back safaris that would start in South Africa and eventually end in Namibia. Andy was kind enough to talk turkey about his photography, his travels, and his company Guragear, which makes some of the best photo bags on the planet.
Andy Biggs’ website is http://andybiggs.com. His blog can be found at http://www.theglobalphotographer.com/. His company, GuraGear, makes some amazing photo bags, so be sure to check them out as well. Andy is also active on Twitter as @andybiggs, so be sure to follow him there.
You can listen to the podcast right here via the embedded player, or you can subscribe to the BLCast feed in iTunes here: http://itunes.apple.com/us/podcast/blcast-official-podcast-borrowlenses.com/id509556349.
Android users (and iOS/RSS users using third-party podcasting apps), we have a feed for you too: http://borrowlenses.libsyn.com/rss.
As always, questions and feedback are welcome in the comments below.