BL Blog

Posts by: BL Cambot

New Pick-Up Locations: Chicago, IL., Corvallis, OR., Hayward and Monterey, CA.

BL News

One of the best options we offer here at Borrow Lenses, is the option to ship to various pick-up locations around the US for a lower price than shipping directly to your home or office. We’re happy to announce that we’ve added three of these new locations where you can pick-up your rentals on the West Coast!

Architecture Fan Photo Challenge Winners

BL News

Congratulations to our winners from this week’s Fan Photography Challenge. Each week, a new theme will be presented to our Facebook, Twitter, and Instagram community where they can participate by submitting or voting on photos for a chance to win prizes. Read more on our blog post, Announcing the BorrowLenses.com Fan Photography Challenge.

The top photos from each theme will be included in our “Fan Favorite and Grand Prize Winner” Contest. Our guest judge, Rick Sammon, will select a Grand Prize winner who will walk away with a $1,000 gift card to use on BorrowLenses.com while the Fan Favorite will receive a $500 gift card to use on BorrowLenses.com.

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Landscape Fan Photo Challenge Winners

BL News

Congratulations to our winners from the first week of our Fan Photography Challenge. Each week, a new theme will be presented to our Facebook, Twitter, and Instagram community where they can participate by submitting or voting on photos for a chance to win prizes. You can read more details on our Announcing the BorrowLenses.com Fan Photography Challenge blog post.

The top photos from each theme will be included in our “Fan Favorite and Grand Prize Winner” Contest. Our guest judge, Rick Sammon, will select a Grand Prize winner who will walk away with a $1,000 gift card to use on BorrowLenses.com while the Fan Favorite will receive a $500 gift card to use on BorrowLenses.com.

Meet BorrowLenses.com – Austin Fausto

BL News
At BorrowLenses.com we have some incredible people behind the scenes that help make us the best online camera and lens rental service. This post is the fifth of a series to introduce you to members of the BorrowLenses.com team who tap into their passion for photography, videography and the arts daily in an effort to provide you the best service possible. Today we’d like to introduce you to Austin, one of our Equipment Specialists.

Austin tests, cleans, and prepares our gear for customer orders. He helps to make sure that you get your order in prime condition for your next shoot.
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Winners of BorrowLenses.com’s 5th Year Anniversary Giveaway

BL News


Drum roll, please!

The winners of our bonus prizes are as follows:

Adobe Photoshop Lightroom 4:
Ed Chuck, California

Timescapes, The Movie:
Note: Special thanks Dreamcore Pictures for doubling the number of DVDs to giveaway
Jason Hopper, California
Linda Barrett, California
Gary Eldridge, Kentucky
Jessica Horhay, New Jersey

Collagewall $200 Gift Certificate:
Helen Neeld, Ohio
Paul Bench, California

Guragear Kiboko 22L Backpack:
Crissy Page, Ohio

Smugmug 1 Year Membership:
Christian Arthur, Vermont

Nik Software Color Efex Pro 4:
Bharath Guvvala, India

Nik Software Silver Efex Pro 2:
Jennifer DeGuzman-Rolfe, United Kingdom

onOne Perfect Photo Suite:
Nyana Chase, Montana

BorrowLenses.com Membership:
Nouyak Hamilton, Alaska

500px.com 1 Year Awesome Account:
Michelle Oakes, Maine

500px.com 1 Year Plus Account:
Lora Pitner, Georgia
Cristina Caasi, Philippines
Jason Fitzgerald, Colorado

ThinkTank Speed Racer V2.0 Beltpack:
James Northrup, Kentucky
ThinkTank Retrospective 20 Shoulder Bag:
Gonzalo Diazbarra, California

The winner of our DSLR grand prize is… more… (more…)

Meet BorrowLenses.com : Monica Pease

BL News Cool Stuff
At BorrowLenses.com we have some incredible people behind the scenes that help make us the best online camera and lens rental service. This post is the third of a series to introduce you to members of the BorrowLenses.com team who tap into their passion for photography, videography and the arts daily in an effort to provide you the best service possible. Today we’d like to introduce you to Monica, our Inventory Manager.

What’s your role here at BorrowLenses.com?
I am the Inventory Manager.

Are you also a photographer and if so what is your expertise?
I am not a “real” photographer like most of the other people here but I am the official photog for my family. I am very mechanically-minded so what I really enjoy about photography is understanding how the camera works and how aperture, shutter speed, film speed, etc, all affect each other and the resulting exposure. I also love teaching others how to go beyond auto mode on their own cameras.

Can you briefly describe what the inventory team does?
We are the guardians of the gear! But really, we count it, receive it, pull it for orders…basically, we’re here to make sure nothing gets lost!

How many photography/video platforms do we support? (camera brands, accessories, etc.)
If we’re talking just cameras, 9–Canon, Nikon, Red, Sony, Leica, Fujifilm, Pentax, Olympus, and Lumix. But we carry many, many more brands in accessories and other gear from Sennheiser Mics and White Lightnings all the way down to Lowepro bags and SanDisk memory cards.

What is your role in ensuring customers have the best selection of gear to choose from?
In addition to ensuring that the existing inventory is accurate and available to rent, I also work very closely with our buyer to stock up on hot items and considering new gear.

What is one thing would you like BorrowLenses.com customers to know about Inventory that perhaps they might not know?
First, we have a lot of really fun stuff so explore the site! Second, please leave the barcode stickers attached…they are critical to my team and me! :-)

Meet BorrowLenses.com – Jo DeGuzman

Photographers
At BorrowLenses.com we have some incredible people behind the scenes that help make us the best online camera and lens rental service. This post is the first of a series to introduce you to members of the BorrowLenses.com team who tap into their passion for photography, videography and the arts daily in an effort to provide you the best service possible Today we’d like to introduce you to Jo who leads our front desk team and is often fielding customer service calls.

In case you have yet to walk into our headquarters this is Jo, our Front Desk Manager. Jo and his team make sure your orders are ready for pick up and take calls to help customers. Whether you have questions about your order, equipment, accessories, etc. Jo’s team is there to provide answers. In fact they pride themselves on tackling any question you have for them to help you get the most out of your gear and lens rentals.

What’s your role here at BorrowLenses.com?
I am the Front Desk Manager.

Are you also a photographer and if so what is your expertise?
I am a photographer, but I wouldn’t necessarily call myself a “pro”. I love to shoot, photo and video, whatever it is. I like to push the boundaries of what I shoot, taking the unconventional approach to my subjects. I once had a photo shoot using black light. Light in itself is a beast to manipulate but shooting with a black light was really challenging. My expertise? I would say it is video. I like capturing not just a moment, but moments. Video allows you to feel emotion through time. I like having that extra dimension in my work.

Have you shot with all the cameras at BorrowLenses.com?
Pretty much. We are a little spoiled here, sometimes we are forced to shoot with a 1D Mark IV instead of a 5D Mark III. Who can complain about that? But having access to all this gear allows us to be educated and being educated here is really, really important. We get tons of questions, whether its on the phone, or people that walk in. We have to be ready to answer anything that is thrown at us. I enjoy having access to all this gear, but at the same time, I enjoy teaching people what I’ve learned.

What can you say your experience as a photographer brings to your role?
Going back to the last question, I enjoy teaching people what I’ve learned. Working with all this gear, I’ve run into pretty much every problem you can encounter during a shoot. Why is there a black bar across the photo when using a flash? Why doesn’t this camera not auto-focus in video? Why does the camera stop recording after 10 seconds of recording? And that’s just the tip of the iceberg. Being here allows us to work through the problems so that you don’t have to. I’m not the only one that possesses this knowledge, my team does as well. When I’m out on a shoot, I’ll ask the Front Desk team to come along with me. That way we can all learn together. When the time comes one way or another I or a member of my team can answer even the most challenging questions for our customers.

Of the thousands of customer service requests we receive a month what have been some of the most rewarding problems you’ve helped resolve?
I can’t name one specifically, but what I find most rewarding is seeing and helping our customers grow I enjoy knowing that I’ve helped someone learn more about photography and/or videography. One day, a customer walks in renting a Canon Rebel T1i to shoot a friends music video, a few months later, they are renting Sony FS100′s to shoot a big name artist. That is the most rewarding part: the progression. When our customers grow, we grow. There’s nothing more satisfying than feeling like you’ve helped someone. I’m not a parent, but I’m sure that’s what it feels like when you impart knowledge on someone and you see them succeed with the knowledge you have given them.  Seeing that growth, that’s the reward.

What one thing would you like BorrowLenses.com customers to know about Customer Service that perhaps they might not know?
We’re not here just for the paycheck, it’s more than that. The BorrowLenses staff is a community of photographers and videographers. We’re not just a website where you can rent gear from, we’re a resource you can learn from. I’d even compare it to a sort of school. You call here and no one will turn down a question. If they don’t know the answer, then someone else here will. Iron sharpens iron. And that’s what we do here on a daily basis. We are a wealth of knowledge at your disposal.