What is a damage waiver? Damage waivers purchased through BorrowLenses.com gives you peace of mind and protects you from liability for unintentional damage to the rental item after paying a deductible. If you do not purchase a damage waiver, you will be responsible for 100% of the cost to repair, or a replacement item. If you do purchase damage waiver and an item is damaged, you only pay a deductible of 12% of the replacement value of the item, or the repair fee- whichever is cheaper.
How do I purchase a damage waiver? Most items we rent have a damage waiver purchase option located below the rental duration selector. The "Yes" option indicates how much this will cost for a particular item. If you forget to add a damage waiver to your order during checkout, please contact us and we can add it to your order if it has not yet shipped.
What is covered by the damage waivers? Most unintentional damage to the item is covered under this optional damage waiver policy.
What is NOT covered by damage waivers? Lost or stolen items are not covered, neither is water damage. Also, any sub-parts in your rental are not covered including lens hoods, battery chargers, front and rear caps, cables, etc. If you lose and/or damage these items, you will need to pay for them to be replaced even if you purchased a damage waiver. The damage waivers are for the main item only. Also, your photographer's or business insurance might cover items and/or situations that our policies do not cover -- please check with your insurance agent regarding this before your rental begins.